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Shipping Policy

Following are the terms and conditions that constitute the Shipping Policy of www.snshockey.com operated by RK Mahajan Exports:

Shipment processing time

All orders are processed within 3 business days, and thereafter shipped by third party shipping carriers. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. We may use a range of Logistics or Shipping partners to optimize our shipping process.

Shipping rates & delivery estimates

For online payments, our product prices are inclusive of Shipping Charges unless stated otherwise. In such cases, shipping charges for your order will be calculated and displayed at checkout or communicated to you via email or telephone.

For ‘Cash on Delivery’ option, we charge a fixed sum of Rs.300 on orders of Rs.1000 or lesser.

Delivery delays can occasionally occur.

Shipment to addresses

SNS Hockey ships to addresses within India only.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation via email and/or text message once your order has shipped containing your tracking number(s). Due to technical errors if this does not happen, you may contact us at info@snshockey.com.

Damages

SNS Hockey is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.